Look here don’t mess with GTL if you have a relative in jail. You may as well just wait for him to come home unless you want to spend your rent money on the phone calls. My brother is in jail, and I have no car. I was trying to be a good sister by using GTL to stay in contact with him, but global tel is the worst. The rates for the phone calls were way too high. It cost like $100 just to say what’s up and talk for a few minutes. The customer service people were rude, and they charged extra fees for everything. Grab a pen and paper and send snail mail! Don’t bother with tel link.