Not a Great Solution

 

 My children were simply plain when they were kids. Now, It is in and out of trouble, but most of the time it is in. I still love them though. At some point, I wanted separation form them, so I moved to the next state over. This only made me miss them even though both children were incarcerated. I made up my mind that I would care for them no matter what, but the distance soon got the better of me. It is simply too far away to see them…

Hard To Stay In Touch

 

 My children were simply plain when they were kids. Now, It is in and out of trouble, but most of the time it is in. I still love them though. At some point, I wanted separation form them, so I moved to the next state over. This only made me miss them even though both children were incarcerated. I made up my mind that I would care for them no matter what, but the distance soon got the better of me. It is simply too far away to see them…

So Bad

 

 For the life of me I can’t understand why no one cares to do anything about this company. GTL is stripping loved ones of prisoners for all their hardearned cash. It’s bad enough I have to talk to my husband over the phone and not in person, as he’s in a jail to far for me to drive to. But, now I have to deal with these humongous phone charges. GTL is the biggest scam artist of all time. They make you buy minutes, they charge you to add minutes…

Fed Up

 

 I’m absolutely fed up with GTL. All I want to do is talk to my BF in jail, but GTL makes it stupid hard. Last month, my GTL bill had all of these extra fees. I got a surcharge just for hanging up the phone. I called their customer service to complain and it was totally ridiculous. They made me wait on the phone for 42 minutes. And then as soon as I got on the phone with someone, the phone hung up and I had to call them again….

No Good

 

 If you ever have to deal with GTL I feel really, really bad for you. This company is full of unhelpful people from abroad that can’t give you a straight answer on any question that you ask them. GTL is the worst phone company on the face of the planet! My son was arrested a few weeks ago in California, the complete opposite side of the country. My only way to talking to him about his case is over the phone, which is run by GTL. These people charge you…

Not Helpful and too much $

 

 I can officially say that the people that work for GTL are extremely rude and unhelpful. I don’t usually write reviews, but this was one of the worst customer. Let me start back at the beginning. My boyfriend is in prison for fraud. I was planning on talking to him a few times a week on the phone, which is handled by GTL. I used my credit card to pay for thirty minutes worth of time. They literally charged me an extra ‘transaction’ fee for buying those minutes. I was…

I can’t afford to talk to my husband!

 

   My husband has been behind bars for a few months and talking to him has become a nightmare. The prison is over three hours away from my house. I try to make it over there, but with my work schedule I can almost never make it during visiting hours. That means the only way I can talk with my husband is by calling him on the phone. GTL has been a nightmare. It costs so much to talk to him and even when I agree to pay the ridiculous…

Scam Me Every Call

 

 My Dads in jail and I need to call him because it’s to far to drive. I have to call using GTL and let me tell you what a scam that is. I put money on my account with them and there’s a fee. I call and it lasts for 10 minutes and there’s been times where they charged me for 13 or 15 minutes for that 10 minute call. I tried their customer service and they didn’t care and just gave me gobblygook nonsense about the overcharges. It’s not…

GTL Treats People Like Prisoners

 

 GTL has got to be one of the worst companies to ever be in business. They think because they are the prison phone company they can treat the rest of society like scum. In order to talk to my father, who is in prison, I have to call through this ridiculous company. Their rates are atrocious! They make it impossible to keep in touch with him on a weekly basis without me having to forfeit money that is needed for my other bills. I had a problem two days ago…

Not Happy

 

 My brother ended up in jail in a different state so the only way I can keep in touch with him is by calling. But I’m happy i can talk to him at all so that gets a star. Their making me use this company called GTL and I hope if you know someone in jail you don’t have to use this company because their terrible! They charge too much and I can barely afford to call him very often because of it. And the few times I did have…